Losing your JAMB registration number or profile code can be frustrating, especially when you need it to check your result, print your exam slip, or access your CAPS portal. But don’t worry, it’s completely possible to recover your lost details.

In this guide, we’ll walk you through step-by-step methods to retrieve your JAMB registration number or profile code, whether you registered for UTME or Direct Entry.

What Is a JAMB Profile Code?

The JAMB profile code is a unique 10-digit number assigned to every candidate after sending their NIN (National Identification Number) to 55019 during registration.

It’s the first step in JAMB registration and is tied to your personal information, NIN, and phone number. You’ll need this code for:

• JAMB registration and payment.

• Checking results or admission status.

• Linking your email to JAMB CAPS.

If you’ve lost it, don’t panic. You can retrieve it in minutes.

How to Retrieve JAMB Profile Code

There are three main ways to recover your JAMB profile code via SMS, email, or by contacting JAMB support.

1. Retrieve JAMB Profile Code via SMS (Fastest Method)

If you still have access to the SIM card used during registration, follow these steps:

Step-by-Step:

1. Open your messaging app.

2. Type “RESEND”.

3. Send it to 55019 or 66019 (use the same line used for registration).

4. Wait a few minutes for a reply from JAMB.

You’ll receive a message like this: “Your JAMB Profile Code is 2938475621″.

Note: You’ll be charged ₦50 for the SMS, so make sure you have airtime.

2. Retrieve JAMB Profile Code from Your Email

If you linked your email address to your JAMB profile, you can easily retrieve the code from your inbox.

Here’s how:

1. Open the email account you used for JAMB registration.

2. Search for “JAMB Profile Code” or “JAMB”.

3. Check your inbox, promotions, or spam folders.

4. The email from JAMB should include your profile code and registration details.

Tip: Try searching for keywords like “JAMB confirmation” or “profile creation” to locate it faster.

3. Retrieve Your Profile Code via JAMB Office or Support

If you’ve lost the SIM card or have issues retrieving the code via SMS, visit any nearest JAMB office or accredited CBT centre.

Take along:

• Your NIN slip (the one used for JAMB registration).

• A valid ID card (school ID, national ID, or voter’s card).

• A ₦200 – ₦500 token for processing (optional).

Tell the officer that you’ve lost your profile code and need to retrieve it. They’ll look it up for you through the JAMB database.

How to Retrieve JAMB Registration Number

Your registration number is a unique 10-character code (e.g., 2026134578AB) used to identify your UTME or Direct Entry record. You’ll need it to check your results or admission status.

Here’s how to recover it:

1. Check Your JAMB Exam Slip

If you printed your JAMB exam slip or mock slip, your registration number is displayed at the top.

• Log in to your email or JAMB portal and search for “JAMB Slip”.

• Download or open the file, you’ll see your registration number clearly listed.

2. Retrieve via JAMB Result Portal

If you’ve checked your result before, you can retrieve your registration number from the JAMB result portal.

Steps:

1. Visit https://www.jamb.gov.ng.

2. Click on “Check UTME Result.”

3. Enter your phone number or email address used during registration.

4. Once your result appears, note the registration number displayed with your name.

3. Visit a JAMB Office

If you’ve lost all digital records, visit a nearby JAMB office or CBT centre with your NIN and valid ID.

Request for your registration number retrieval,  they can help you find it using your NIN or name.

Common Problems and Solutions

JAMB Contact Information

If none of the above methods work, contact JAMB directly for assistance:

• Website: www.jamb.gov.ng

• Support Email: [email protected]

• Hotline: 0700-JAMB-ZZZ (0700-5262-999)

• Twitter: @JAMBHQ

• Facebook: facebook.com/JAMBHQ

Frequently Asked Questions

1. Can I retrieve my JAMB profile code without my SIM card?

If you no longer have access to the SIM card used for registration, visit the nearest JAMB office or accredited CBT centre.
Take along your NIN slip and valid ID, JAMB officials can recover your profile code from their database.

2. How much does it cost to retrieve my JAMB profile code?

Sending an SMS to 55019 or 66019 costs ₦50. However, retrieving it at a JAMB office is usually free unless there are small service charges for printing or verification.

3. Can I use another phone number to retrieve my profile code?

No. You can only retrieve your JAMB profile code using the same phone number you used to create it. If you’ve lost the line, you’ll need to go to a JAMB office to recover your details manually.

4. How long does it take to get my JAMB profile code after sending the SMS?

Usually, you’ll receive your profile code within 2–5 minutes. If you don’t get a reply immediately, check your network connection or try again later.

5. What does it mean when JAMB says “Invalid command” or “NIN not verified”?

It means you might have typed the message incorrectly or your NIN is not properly linked.

Make sure you type RESEND (in capital letters) and send it to 55019 or 66019 using the same phone number you registered with NIN.

6. Can I retrieve my JAMB registration number online?

Yes. You can retrieve it by visiting the JAMB result portal or CAPS portal if you’ve checked your result before. It will be displayed alongside your result or admission details.

Final Thoughts

Losing your JAMB registration number or profile code isn’t the end of the world, it happens to thousands of candidates every year. The key is to use the same phone number or email linked to your profile, and if that fails, visit a JAMB office with your NIN.